Delivery Policy – Products
At SUPER OUD PERFUME – L.L.C – S.P.C, we ensure that your order is processed and shipped with care. Customers are required to keep a copy of the delivery receipt, signed or confirmed by the registered customer, as proof of delivery.
Shipping Process & Conditions
All orders are carefully packed and shipped to maintain product quality and safety. Items are dispatched once the order is confirmed and payment has been received. In case of any delay due to stock availability or external circumstances, customers will be notified promptly.
Delivery Charges
We offer FREE delivery within the United Arab Emirates for all standard orders. For international orders, delivery charges may apply based on the destination and will be calculated during checkout.
Delivery Timelines
• Local Delivery (UAE): 2 to 5 business days
• International Delivery: 7 to 14 business days (depending on destination and customs clearance)
Payment Confirmation – Services
Once the payment is successfully processed, customers will receive a payment confirmation via the method chosen during checkout. The confirmation will include order details and a transaction reference number.
Modes of Confirmation
Customers may receive payment confirmation through one or more of the following methods:
• Email
• SMS
• Registered Mail (if applicable)Confirmation Timeline
Payment confirmations are typically sent within a few minutes of completing the transaction. In rare cases, it may take up to 24 hours. If you do not receive confirmation within this time frame, please contact our customer support team.